Privacy Policy

This privacy policy lays out how Surplus2D Ltd. uses and protects any information that you give Surplus2D Ltd. when you use this website. Surplus2D Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Surplus2D Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy has been in effect since January 1st, 2008.

Usage of Personal information

Personal information includes your name, address, phone number, and e-mail address.

We may use your personal information for a number of different purposes, such as fulfilling requests for products, services or information; providing customer services; administering contests or promotions; offering new products and services; measuring and improving the effectiveness of our Web Sites or our marketing strategies; and adapting our offers to your preferences.

We may also collect and summarize customer information in a format that no longer identifies the individual for statistical purposes.

Usage of Non-Personal Information

Like many other Web sites, we automatically collect certain non-personal information regarding Web Site users that does not identify you. Examples include the Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, the date and time you access the Web Site, the Internet address of the Web Site from which you linked directly to the Web Site, the operating system you are using, the sections of the Web Site you visit, the Web Site pages read and images viewed, and the content you download from the Web Site.

This non-personal information is used for Web Site and system administration and optimization purposes.

We may also use non-personal information to compile tracking information reports regarding Web Site user demographics, Web Site traffic patterns, and Web Site purchases, and then provide those reports to advertisers and other parties. None of the tracking information in the reports can be connected to the identities or other personal information of individual users. We may also link tracking information with personal information voluntarily provided by Web Site users. Once such a link is made, all of the linked information is treated as personal information and will be used and disclosed only in accordance with this Policy.

Implied Consent

In some cases, your consent is implied if we ask you to provide personal information with a stated purpose. For example, we can only deliver the product you have purchased if you provide us with your address and phone number.

We will never sell your personal information. However, we may share your information with third parties acting on our behalf, for example to a delivery service, a product repair service, etc., or as permitted or required by law.

Express Consent

In other cases, we will ask you to give us your express consent to use your personal information to notify you about products or services that may be of interest to you. You can always refuse to have your information used for this purpose. For example, when you subscribe to our newsletter, we consider that you gave us your express consent to send you promotional information. You can always decide to unsubscribe. Each e-mail we send you will tell you how to decline further e-mail.

To accommodate changes in our service, the technology, and legal developments, this Policy might change over time. Don’t hesitate to contact us if you have any questions about this policy.

We sell used equipment, REMEMBER, YOU ARE BUYING ITEMS SOLD AS IS unless otherwise specified.

Ordering

The orders are validated from the reception of the payment. Each product order implies that the Buyer accepts the present General Terms and Conditions without any restriction and exception. When the Buyer saves his/her order he/she is considered to have read, understood and accepted the present General Terms and Conditions without restriction as well as the prices, volumes and quantities of the products offered of sale and ordered by him/her.

Once you have chosen your method of payment, you must pay for your order, which legally finalises the purchase agreement made with www.surplus2d.com. Surplus 2D reserves the right to cancel any order made by a customer with whom there exists a legal dispute relating to the payment of a past order.

Payment, Pricing & Promotions

The buyer is responsible for shipping, insurance, handling, duty, brokerage fees and government taxes. All fees become the buyer’s total responsibility. United States customs require US companies to provide a IRS number or Federal tax ID number…Private parties may be required to supply social security number. Shipping Fees and return shipping charges are non-refundable (unless otherwise negotiated).

Personal and company checks are held for 14 business days. Cash payments will be acceptedby registered mail only. We do not ship COD.